How I got here
Every builder has a first system. Mine was a shop counter.
I grew up inside a family business, not next to one.
Retail, wholesale, manufacturing, an NGO, a law firm, a school, all around one dinner table. From the counter I learned how cash actually moves through a small business, and how trust is the real currency of Indian commerce. During lockdown I scaled the family's Amazon FBA business roughly 10x on pricing, demand and inventory cycles. Before any degree, I'd learned the lesson I now see everywhere: things that exist are not systems that connect.
A senior ICICI banker gave me a curriculum instead of an internship.
Two months, three hours a day: how banks earn, ratio analysis on real annual reports, bank audit, trade finance, treasury. The sentence that reorganised my thinking, compliance is risk, is banking. A missed GST filing isn't a clerical event; it's a credit-risk signal. He then steered me away from prestige finance and toward fintech, where AI skills and business instinct compound instead of compete.
At IndiaFilings I audited where the service layer actually breaks.
Working from the founder's office, six days a week: a churn audit across 50+ on-hold GST customers, a 415-lead pipeline audit with per-advisor CRM discipline scoring, a revenue-integrity investigation for the founder, and a 200-account reassignment audit on the international desk. The finding underneath all of it: humans were drowning in exactly the work agents are built for, discovery, classification, documents, follow-up.
So I built the systems. Live. On real customers.
Four agents live at IndiaFilings, one iterated v1 to v12 against real conversations, with a 50-test eval suite and an LLM-as-judge pipeline scoring every live conversation. A financial command centre verified against a live business carrying 5,163 invoices. And the terminals below, built from real filings. Every one exists because an audit I personally ran demanded it.